At FONE BOUTIQUE, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard the information you share with us when you visit our store or use our website www.foneboutique.org.
1. Information We Collect
We may collect the following information when you contact us, make an enquiry, or use our services:
- Personal details such as your name, email address, and phone number
- Device details when you bring your phone, tablet, or laptop for repair
- Payment information for completed transactions (handled securely via trusted payment gateways)
- Technical data such as your IP address, browser type, and pages visited on our website
2. How We Use Your Information
Your information is used only to deliver and improve our services. We may use your data to:
- Respond to your enquiries or repair requests
- Provide updates on repairs, orders, or appointments
- Process secure payments and send receipts
- Improve our website and customer experience
- Comply with legal and regulatory requirements
3. Cookies and Analytics
Our website may use cookies to enhance user experience and analyse site performance. These cookies collect anonymous data, such as which pages you visit and how long you stay on our site. You can disable cookies through your browser settings at any time.
4. Data Security
We take data protection seriously. All personal data is stored securely, and only authorised personnel have access to it. Payment details are handled via encrypted payment systems; FONE BOUTIQUE never stores full credit or debit card information on our servers.
5. Data Sharing
We do not sell, rent, or trade your information to third parties. We may share data with trusted service providers (for example, couriers or payment processors) strictly for the purpose of completing your order or repair. All partners are required to protect your data under GDPR standards.
6. Your Rights Under UK GDPR
You have the right to:
- Access and request a copy of your personal data
- Request correction of inaccurate information
- Ask us to delete your personal information (“right to be forgotten”)
- Withdraw consent for marketing communications
If you wish to exercise these rights, please contact us using the details below.
7. Contact Us
If you have any concerns or questions about this Privacy Policy or how your data is handled, please get in touch:
Email: [email protected]
Address: Royal Avenue, Belfast, United Kingdom
8. Updates to This Policy
We may update this Privacy Policy periodically to reflect changes in our services or legal requirements. The latest version will always be available on our website.